- Dedicated Account Service Manager
Peak account managers are trained to take a consulting, analytical approach, searching your travel patterns for the purpose of identifying specific areas of savings possibilities. With this analysis, we initiate vendor negotiations for lower rates, and develop a comprehensive travel policy implementing cost reduction techniques, incorporating all facets of your company processes and policies.
- Highly Skilled Travel Professionals
Our team of travel professionals average 17 years of experience managing corporate travel. These highly trained travel professionals are dedicated to providing the highest quality service and reducing your travel expenditures.
- VIP Reservation Desk
1-on-1 VIP assistance for your executives and mission critical travel. Peak's VIP desk provides the finest travel professionals for your executive team.
- 24/7 Toll-Free Reservation Service
After-Hours and Emergency reservation assistance 24/7, 365 days a year.
- Hotel & Car Rental Corporate Rates
Rates are discounted up to 60% !
Peak Travel Group Directory of Premier Hotels with 13,000 diverse properties in 144 countries and 4,034 cities worldwide.
- Corporate Discount Programs
Peak Travel conducts vendor negotiations specifically for each client to secure even lower rates.
- Online Traveler Profiles
Your people are empowered to control their frequent traveler information with our secured and encrytpted online traveler profile - Click Here
- E-Tickets or paper tickets available on all Major Airlines
3 Step Quality Assurance Program:
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Cornerstone Automated quality control program
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2.
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Every reservation manually checked for accuracy and quality
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3.
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Final quality control at "time of ticketing"
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..Zero Error Goal
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- Web Based Travel Management Reports - via iBank report generator
- Hi-Mark TravelMan - The most complete travel reporting package available
- Customized Travel Management Reports - Designed to your requirments.
- Custom Data Breakout - By cost center or department numbers or any other designated breakout you desire.
- Credit Card Account Reconciliation
Automated expense reconciliation
- Travel Management Reports
via E-mail Exported to in Excel
- Pre-trip Database Available
Reporting information prior to ticketing
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- Web Fares via AgentWare
Web-fares are searched for every itinerary. When reservations are created AgentWare search technology is launched automatically. AgentWare searches 72 different internet sites for lower web fares which our agents confirm for savings.
- ResX - Online Self Booking Tool
Peak's online "managed" self-booking tool for lower fees. ResX only allows policy compliant reservations because your company travel policy loaded for enforcement.
- Unused Ticket Database
A Peak computer program searches for unused and partially used tickets for traveler reuse. Effective tracking and utilization of unused tickets will substantially reduce company air spend.
- Flexible Fee Structure
3 programs from which to choose.
- Client Travel Policy Development
Peak account managers provide assistance in developing a comprehensive travel policy for your company implementing cost reduction techniques, vendor discounts and incorporating all facets of your company processes and policies.
- Web Based Travel Management Reports
via the iBank report generator
- Hi-Mark TravelMan
The most complete travel reporting package available to manage your travel data.
- Customized Travel Management Reports
Designed to your requirments.
- Data Breakouts
By cost center or department numbers or any other sub-divide you need.
- Stringent Quality Control Procedures
Commitment to secure lowest Fares.
- ResX - Online reservation self-booking tool powered by ResX Technology. This traveler self-booking tool is branded with your name & logo, programmed to allow only your company travel policy compliant reservations. (i.e. Lowest Fare)
- Web fares - Integrated into our Apollo System via AgentWare technology
- Travel Itineraries OnLine - ViewTrip provides instant access to view & print itinerary and e-ticket receipts online individually protected by a pin number
- Fight Tracker - Online flight arrival & departure times, accessibility 24/7.
Flight Tracker
- Online Report Generator - Access and customize travel management reports accessible via the web from your desktop.
- Automated Quality Program - To clear waitlists for lower fares, preferred seats, search for unused tickets and partial ticket credits.
- Full-Service Reservations
Highly trained travel professionals, located in our San Jose headquarter office, ready willing and able to handle your travel needs.
- On-site Corporate Travel Department
Located at your facility staffed and managed by Peak Travel Group personnel or your travel staff.
- Online Self-Booking Reservation Tool
Powered by ResX technology accessible 24/7 programmed to maintain compliance with your company travel policy
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