Branded Travel Programs as Your Own

Your marketing department invests a significant amount of resources into branding your company. Why stop with your travel program?

Peak Travel offers your organization a custom branded travel program with all points of contact including electronic itineraries, emails and reservation displays branded with your logo and company colors. Peak can provide live agents answering phones as they were your own people.

Our proprietary software provides your staff with an easy interface to upload your logo and set the colors used on all electronic travel itineraries that your people use to fly. These branded e-itineraries are populated with your company logo and all travel details as well as costs.

Peak Travel Management Consulting

• Benchmarking your rates against average market rates and rates given to similar clients.
• Recommendations to improve your program and assistance implementing them.
• Recommendations for alternative services where we believe significant savings and/or improved amenities packages can be negotiated.
• Benchmarking various statistics such as hotel nights to overnight air stays.

Reporting & Analysis

Our pre-travel reports enable clients to readjust reservations to comply with travel policy before trip commencement giving you an additional opportunity to drive savings. Information is delivered electronically within 24 hours after reservations were made. In addition to finding travelers who paid or are about to pay more than necessary for travel services, pre-travel reports highlight the following:

• Situations where multiple travelers are going to the same destination at approximately the same time presenting an opportunity to apply a group rate.
• Opportunities for travelers who are going to the same destination to share rental cars, taxis and other services deemed appropriate by client policy.
• Bookings not made with preferred vendors.
• Opportunities to cancel trips.
• Travelers heading to unsafe areas of the world.
• Current and future discount programs often hinge on incremental improvements in market share shifts, which we perceive and communicate within 24 hours.
• You can monitor key performance indicators such as use of preferred vendor contracts, traveler compliance to policy and online booking use in near real-time.
• The tool displays the number of days in advance travelers are making reservations, which affects the quantity of discounted seats available to them.
• Data is available down to the individual traveler or trip with only a few clicks.

Peak Travel Agents

Your people will benefit from being assisted by travel professionals with an average of 15 years experience. Reservation agents are available 24 hours a day / 7 days a week to service your corporate travel needs.

The Peak Performance Quality Control Method

Peak Travel is serious about the issue of quality. This begins with friendly, knowledgeable, U.S. based agents trained on the latest technology to assist your traveler's needs. Our commitment to quality does not stop there. We run each and every reservation before and after they are created through multiple software quality check programs. These programs assist our agents to check for policy compliance, lowest fares, alternative lower cost providers, date contiguity, proper confirmations and much more. Once the reservation is approved by our Peak Performance quality control program it is sent to one of our "Peak Elite Quality Control Agents" for the human touch to make sure each reservation meets your established corporate travel policy requirements.

Total Travel Cost Analysis

Total trip cost analysis examines each component of your travel in the aggregate. A great airfare along with an overpriced hotel can sink your cost reduction efforts. Travel management with an end goal of expenditure reduction is not an easy task. It is accomplished dealing with the minutia of each component of your travel program.

Your travel performance is continuously monitored by your Peak account manager who will deploy the latest processes and technologies to keep your travel program focused on the total cost of each trip. Total trip cost analysis looks for trends in your travel patterns that provide focus.

The Peak Travel Difference

Three words that describe what separates Peak Travel from the bunch. Agility is the concept that Peak Travel has embraced to be a customer focused service business. Peak has structured itself with fewer layers of management and divisions that create bottlenecks. While many of the largest corporate travel management companies are focused on their bureaucracy, Peak prides itself on our ability to move quicker than the competition. The mindset of being an agile organization drives innovative solutions to the issues of travel management that other firms cannot provide.